Digital Transformation

Is Your Tech Team Accountable for Action or Outcomes with Jason Botts

Is Your Tech Team Accountable for Action or Outcomes with Jason Botts

Are you accountable for action or outcomes? Jason Botts is an innovative, results-driven technology leader who creates high-performing teams. He is passionate about creating tech transformation that actually matters to its companies, customers, and stakeholders.

We discussed why benchmarks aren’t good enough and how trust and listening can solve even the worst tech disasters. Listen to this episode where Jason shares one of the worst days on the job – only 90 days after an ERP implementation with some 3 a.m. trust building.

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Example of Technical Debt and Its Cultural Consequences with Ken Knapton

Example of Technical Debt and Its Cultural Consequences with Ken Knapton

How about a specific example of technical debt and its cultural consequences? Ken Knapton shares a real world example where tech silos and cultural silos reinforce each other. This company had several overlapping solutions that wasted money and created at least $5 million in cash expense — while individuals were losing their jobs!

If you’re struggling to articulate the case for why technical debt is holding your enterprise back, listen to this episode for the real world implications, criteria to evaluate and quantify, how to know you have a problem, and how to leverage your tech debt to the tune of 50%.

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Root Cause Analysis Example with 300 Servers and without Emotion with Benjamin Pulatie

Root Cause Analysis Example with 300 Servers and without Emotion with Benjamin Pulatie

IT executives have too many root cause analysis examples to count. Benjamin Pulatie is a leader and entrepreneur who’s no different. But because of his mega hot mess he learned how to take control when everyone was in charge but no one was in control; and check his emotions at the door.

Listen to this Hot Mess Hotline episode as Ben describes how he methodically evaluated what wasn’t working across 300 servers to find a solution that was costing millions of dollars a day.

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Leaders Aren’t Fortune Tellers, But They Are Risk Takers with Pamela Diaz

Leaders Aren’t Fortune Tellers, But They Are Risk Takers with Pamela Diaz

Leadership is about taking risks, not seeing into a crystal ball. Pamela Diaz is a leader that asks her team to trust her enough to take risks with her. And she returns that trust with empathy. Here at The Change Architects, we work with a lot of teams that demand all their questions be answered from their manager before they move forward with plans — which stalls progress and problem solving. And it’s simply impossible. Fortunately there’s another way and Pam knows what’s up.

This was a fun conversation. Listen in to this episode where I reference Indiana Jones and Turduckens. Pinky swear they’re both related to change management.

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Resistance to Change Isn’t What You Think It Is with Jessica Carroll

Resistance to Change Isn’t What You Think It Is with Jessica Carroll

Resistance to change doesn’t always show up in your team like you think it does. Jessica Carroll is an executive who has driven multiple digital transformations as a CIO and Chief Customer Experience Officer. The same lessons that apply to “going to the cloud” also apply to digital transformation and how to use AI in 2023. In this episode we discuss how it’s easy for the leader to think their teammates are resisting, but they really might just need more information; think about the problem from a different perspective; or need to wrap their head around the project in a way that’s different from you.

Listen in to this episode where Jessica describes how you can move your team from needing more information to action.

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