IT Needs to Say No Sometimes with Heather Darring

Jul 7, 2023 | Change Communications, Change Management, Hot Mess Hotline Podcast, Project Management and Change

How to say “No” in IT is tricky. Heather Darring shares with us what’s even trickier: saying Yes too frequently, projects going out of scope, and then reading an IT audit that says, “You suck.” Okay, okay it didn’t actually say that she and her 1 colleague sucked, but it described missed expectations and she took it personally. Years later she’s able to share how that experience turned into an opportunity to reset expectations across the entire business, to grow, to learn, and ultimately expand her department and become the CIO.

Listen in to this episode with Heather, the CIO of an international nonprofit, as she shares what happens when IT doesn’t say No to their business colleagues (and should) and how they’re mortals like us not magicians! ha!

Listen on Libysn
Listen on Libysn
Listen on Libysn
Listen on Libysn

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About Heather Darring

Heather Darring is the Chief Information Officer for Kappa Alpha Theta Fraternity headquarters in Indianapolis, Indiana. A rising IT executive, Ms. Darring has worked in the industry for 15 years. After earning her master’s at Ball State University’s Center for Information and Communication Sciences, Ms. Darring has worn many hats, including networking, database management, hardware and software support, and project management. She loves solving challenging problems and leaving things better than she found them. She champions change management and strives to support staff through meaningful and lasting change.

About Kappa Alpha Theta

Kappa Alpha Theta is the first Greek-letter Fraternity for women. It was founded in 1870 just as women were allowed to seek higher education. The legacy continues today, leading every member to personal excellence through lifelong sisterhood.